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AED(د.إ)BUSINESS STUDIES GR12 CONSUMER PROTECTION ACT (CPA) SLIDES TERM 1 2021
BUSINESS STUDIES GR12 CONSUMER PROTECTION ACT (CPA) SLIDES TERM 1 – AS PER LATEST ATP 2021
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Resource Description
BUSINESS STUDIES GR12 CONSUMER PROTECTION ACT (CPA) SLIDES TERM 1 – AS PER LATEST ATP 2021
COMPILED USING:
– 2020 EXAM GUIDELINES
– BUSINESS STUDIES CORE NOTES 2020 (BUSINESS OPERATIONS)
– PLATINUM BUSINESS STUDIES LEARNER BOOK
– BUSINESS STUDIES EXAM PAPERS 2013-2020
INCLUDES:
– AWESOME PICTURES AND EXAMPLES
The CONSUMER PROTECTION ACT (CPA) consists of the following sub-topics:
– Introduction (2 marks)
– Purpose (8 marks)
– Impact of the CPA on businesses (12 marks)
– Discriminatory Actions/ Non-compliance with the CPA (8 marks)
– Penalties for non-compliance (8 marks)
– Ways in which businesses should comply with the Act. (10 marks)
– Consumer rights (9 marks)
– Conclusion (2 marks)
NOTE: Examiners may assess this topic in Section C: Essay question
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