R34.50

Resource Description

Question 1 – Computer management

1.1

What do we mean by the term plug-and-play?

(1)

Question 2 – Networks

Briefly define Proxy servers, E-mail servers, and Print servers.

(3)

Question 3 – Electronic communication

3.1

Consider the statement ‘E-mail is just so yesterday – IM is the way to go!’

3.1.1 What is IM?

(1)

3.1.2 Discuss the above statement by referring to the differences between IM and e-mail.

(1)

Question 4 – Internet and WWW

4.1

Briefly explain what an ISP(expand the abbreviation and explain shortly) is and give one name of a South African ISP.

(3)

Question 5 – Safe Internet and e-mail use

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